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Connect marketplaces to one workspace

Bring supported customer messages from Wildberries, Ozon, Yandex Market, and Avito into one workspace. Draft replies with AI and keep exceptions under team review.

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Wildberries, Ozon, Yandex Market, and Avito

Handle supported Wildberries reviews and questions in one MPReply queue with product context and review before sending.

  • Account connection
  • Status updates
  • Reviews and questions

Bring supported Ozon customer messages into the shared MPReply queue and keep available context next to the reply.

  • Account connection
  • Status updates
  • Supported customer messages

Handle supported Yandex Market customer messages in MPReply while keeping message type, status, and available context visible.

  • Account connection
  • Status updates
  • Supported customer messages

Handle supported Avito buyer conversations in the shared MPReply queue with listing context.

  • Account connection
  • Conversation status
  • Supported messages

What one shared workflow changes

Connect the marketplaces your team uses and handle supported customer messages from one queue.

One customer-message queue

Supported customer messages from connected marketplaces stay in one workspace.

Status updates

MPReply updates available marketplace data and keeps the current message status visible in the shared queue.

AI auto-replies with context

AI helps draft a reply from the customer message, available product context, and workspace settings.

Assignments and review controls

Assign messages, filter the queue, and keep ambiguous cases under team review.

Three steps to a working queue

Choose a marketplace, add the connection, and start working with the customer messages available through it.

Choose a marketplace

Open the integration you need and start connecting the seller account.

Add the connection

Enter the access details required by the supported connection method for that marketplace.

Work from the shared queue

Supported customer messages appear in MPReply with workflow status and available context for the next action.