Start
For smaller stores getting started
1 290 ₽/ mo
- 300 AI-generated replies per month
- Up to 2 users
- Connect up to 2 marketplaces
- AI auto-replies with context
- Review before sending
- Rule-based automation
- Analytics
Straightforward plans for different workloads
Choose a plan based on monthly message volume, team size, and the number of marketplaces you need to connect.
14-day trial20% off annual paymentReview before sending
Plans and prices
Choose the AI reply allowance your team needs. Unused replies carry over.
Team
For growing seller teams
3 490 ₽/ mo
- 800 AI-generated replies per month
- Up to 10 users
- Connect up to 5 marketplaces
- AI auto-replies with context
- Review before sending
- Rule-based automation
- Analytics
Business
For larger teams
6 990 ₽/ mo
- 1,600 AI-generated replies per month
- Unlimited users
- Connect all 4 marketplaces
- AI auto-replies with context
- Review before sending
- Rule-based automation
- Analytics
Corporate
For teams with a high volume of customer requests
Custom price
- Reply volume based on your needs
- Pricing agreed individually
- Wildberries, Ozon, Yandex Market, and Avito
- One customer-request queue
- Processing rules and reply review
- Contact us through the website form
Choose extra replies
Enter the amount you need in steps of 50. The calculator combines add-on packs for your plan; unused replies remain in your balance.
replies
5020 000
You receive100 replies
PriceRUB 549
Per reply5.49 ₽
One pack
Purchases will open after payment is connected on the production domain. This is an estimate, not an order.
Compare manual work and MPReply
Choose your monthly reply volume. You can adjust salary and work time for your team.
503,000
Manager · manual preparationRUB 50,000
50 work hours · RUB 50 per reply
MPReply · plan and packsRUB 4,588
Team RUB 3,490 + packs RUB 1,098 · 16.7 review hours separately
Difference between salary and planRUB 45,412
Per month at the selected volume
Adjust salary and work time
How the difference is calculated
1,000 replies × 3 min = 50 hours out of 160 monthly work hours. The manager's salary of RUB 50,000 stays the same at every reply volume. MPReply includes the plan and extra replies. Reviewing replies takes 16.7 hours. If the manager stays employed, their salary is still paid; the displayed difference compares salary and service cost.
Choose the plan that matches your workflow
Every plan uses the same MPReply workflow and differs by the limits available to the workspace.
| Features | Start | Team | Business | Corporate |
|---|---|---|---|---|
| AI-generated replies per month | 300 | 800 | 1,600 | By agreement |
| Unused AI replies | Carry over | Carry over | Carry over | By agreement |
| Users | up to 2 | up to 10 | unlimited | By agreement |
| Marketplaces | up to 2 | up to 5 | all 4 | By agreement |
| AI auto-replies with context | ✓ | ✓ | ✓ | By agreement |
| Review before sending | ✓ | ✓ | ✓ | By agreement |
| Rule-based automation | ✓ | ✓ | ✓ | By agreement |
| Analytics | ✓ | ✓ | ✓ | By agreement |
Everything you need to get started
14-day trial
350 AI replies to evaluate the workflow on your own requests.
4 marketplaces in MPReply
Wildberries, Ozon, Yandex Market, and Avito use one shared customer-message workflow.
Review before sending
Keep ambiguous replies under team review when automatic sending is not appropriate.
Answers to common questions
Do unused AI replies expire?
Paid replies carry over without an expiry date and can be used with an active paid plan. The 350 trial replies expire after 14 days. Each new AI-generated draft uses one reply.
Can I try MPReply before paying?
Yes. The 14-day trial includes 350 AI replies.
What changes between plans?
Plans differ by monthly AI reply allowances, number of users, and how many marketplaces can be connected.
Which marketplaces are represented in MPReply?
MPReply is designed to work with Wildberries, Ozon, Yandex Market, and Avito. Availability of a specific connection depends on the current product version.
Is there an annual discount?
Yes. Annual payment includes a 20% discount.
How many AI replies are included?
Start includes 300 AI replies per month, Team 800, and Business 1,600.
How many users can I add?
Start includes up to 2 users, Team up to 10 users, and Business has no user-count limit in the current public pricing matrix.
What happens after I create an account?
The next step is to connect the marketplace you need and start working from one customer-message workspace.
Can I see the product first?
Yes. The demo page shows a sample flow from receiving a customer message to AI-assisted drafting, review, or automated handling.